This announcement marks a significant growth in the executive team of Nextiva. With a strong emphasis on useful AI integration, Nystrom has vast experience managing teams and advancing strategic solutions in the fields of contact center and enterprise communications management.
A significant step forward in achieving our goal has been made with the acquisition of Thrio. According to Nextiva CEO Tomas Gorny, There’s no limit for Nextiva to accelerate our momentum as the ultimate single platform for all conversations globally with Jim leading our dynamic revenue teams. His strategic vision is in line with Nextiva’s objectives and sets us distinct from competitors in the market today.
Jim Nystrom will assist in formulating, leading, and carrying out Nextiva’s expansion plans, with an emphasis on achieving significant commercial results. Nystrom most recently served as the CRO of Dialpad and Executive Vice President of Global Sales at Five9 during its substantial development phase. Nystrom has an incredibly successful track record of creating and growing revenue teams that provide solutions to multinational corporations. Both Nystrom and Nextiva are well-equipped to assist companies of all sizes and in a range of industries, such as BPOs, state and municipal governments, commercial enterprises, and service providers.
Jim Nystrom, CRO, stated that he was incredibly thrilled to develop and expand Nextiva’s elite sales team and collaborate closely with our partners. Nextiva is in a unique position to provide knowledge workers and customer-facing personnel in sales, service, and support organizations worldwide with a comprehensive, all-inclusive platform for their customer experience.
Nextiva is at the forefront of customer experience management with its AI-powered platform. You can see and feel the difference: it is modern, designed by CX professionals, and prioritizes the cloud. Nextiva, a company renowned for its unparalleled scalability, ease of use, and worldwide reach, infuses enthusiasm into every encounter. Businesses can engage with customers like never before with its creative approach and skilled implementation techniques, guaranteeing an amazing experience at every turn.
With its unified customer experience platform, Nextiva is the biggest privately held business communications firm in North America, powering over 100,000 enterprises and billions of talks annually. With just one AI-powered communication center, Nextiva completely changes how companies interact with their clientele. For fifteen years, the company’s cornerstone has been its dedication to Amazing Service® and a customer-focused approach. Nextiva, a Scottsdale, Arizona-based startup founded in 2008, received $200 million in capital from Goldman Sachs Asset Management during its first funding round, making it worth $2.7 billion by the end of 2021.
