Tom Boggs has been appointed Vice President of Service Delivery at BCN, a U.S.-based provider of communications technology solutions for multi-location enterprises. The appointment takes effect on March 1st.
Tom Boggs brings more than 20 years of expertise to BCN, where he has led Service Delivery teams at telecom and managed service providers with remarkable results. His broad experience—he most recently worked for Windstream—makes him a valuable strategic addition to BCN as it grows and changes in the ever-changing telecom market.
By reporting directly to BCN President and COO Julian Jacquez in his capacity as Vice President of Service Delivery, Boggs will further strengthen the leadership and knowledge of BCN’s executive team. The appointment is indicative of BCN’s ongoing dedication to setting itself apart in the market by providing exceptional, customer-focused service delivery that leads the industry.
Particularly in Core Connectivity and increasingly sophisticated Managed Cloud and Technology offerings, BCN has been growing significantly. Understanding the importance of service delivery in this changing environment, BCN is satisfied that Tom Boggs will lead initiatives to guarantee the smooth provision of services to its growing clientele.
Julian Jacquez, President and COO at BCN, stated that Tom’s appointment as Vice President of Service Delivery is a strategic move to further strengthen our leadership team and provide additional focus on the customer on-boarding experience as we continue the journey to secure our position as a leading provider of managed service and technology solutions. We are confident that his depth of knowledge will help us maintain our success, and we are excited about the good influence he will have on the smooth provision of BCN services.
Tom Boggs will be stationed at BCN’s cutting-edge Service Operation Center in Boca Raton, Florida. He will be responsible for leading the Service Delivery team’s critical operations and advancing operational excellence across the center.
With the adaptability and expertise to handle each customer demand individually, BCN is a privately held provider of communications technology solutions. It builds customized solutions based on the portfolios of more than 100 wholesale network and technology partners. Furthermore, BCN offers its clients a single monthly billing covering all services, operational service and support based in the United States, and an advanced interface to oversee their BCN enterprise.
BCN has been providing business clients with top-notch solutions both locally and globally for more than 30 years.
