Today, Gap Inc. announced the hiring of Amy Thompson as Chief People Officer, effective January 22, and Eric Chan as Chief Business and Strategy Officer, effective this week. Both executives will become members of Gap Inc.’s executive leadership group and will answer to Richard Dickson, the company’s president and chief executive officer.
In order to reimagine Gap Inc. for a new era, where operational rigor becomes a consistent cornerstone of strength for us, bolstered by best-in-class talent and a culture of creativity – all paving the way for brand reinvigoration and cultural relevance – Dickson stated that Eric Chan and Amy Thompson will play a critical role in solidifying our foundation.
Chan, who most recently served as the CFO of the Los Angeles Clippers, has over 20 years of experience leading scaled, innovative, and entrepreneurial business strategies, setting financial and organizational goals, and overseeing operations at both Fortune 500 and start-up companies. Chan had been CFO of Loot Crate, where he helped grow the business from a startup to $165 million in revenue, and COO of The Bouqs Company.
Chan expressed her excitement at joining Gap Inc. at this critical juncture in the company’s history, noting the immense potential in the company’s portfolio of famous brands. He is eager to collaborate with the Gap Inc. leadership in order to create and carry out our strategic plan.
Dickson expressed his excitement that Eric will now be in charge of our business and strategy operations, spearheading the creation of Gap Inc.’s corporate strategy and the vital business levers that will allow us to carry it out flawlessly.
Thompson has 25 years of experience as a chief people officer, managing cultural transformation for renowned brands, world-class corporations, and expanded retail operations while maintaining a start-up mindset. Her most recent position was Chief People Officer at Mattel; prior to that, she held top HR positions at Starbucks and Ticketmaster, as well as Chief People Officer at TOMS. Thompson was a successful leader of Mattel’s efforts to improve the company’s mission, purpose, and values. She also supported a complete business transformation with measures to improve personnel, an operating model, and performance reward programs. The Great Place to Work Institute, Fast Company, Forbes, and Fast Company have all acknowledged the culture and outcomes that Thompson has fostered. Sheila Peters, who has been Gap Inc.’s chief people officer since 2020, is succeeded by her.
According to Thompson, he has long respected Gap Inc. for its commitment to its employees, clients, and the communities it serves. He looks forward to collaborating closely with the leadership to enliven and empower the company, fostering a culture of cooperation, innovation, and purpose that will provide a solid base for this fascinating new chapter.
Amy has made a name for herself as a leader of purpose-driven, very productive teams committed to achieving economic success. She has a unique understanding of the delicate alchemy of people, strategy, and culture producing spectacular results. Dickson expressed his confidence that she is the ideal leader to support the development of a winning culture and uphold the principles that make Gap Inc. more meaningful to our employees, clients, and communities.
The largest specialty apparel company in the United States, Gap Inc. is a collection of purpose-driven lifestyle brands that includes clothes, accessories, and personal care products for men, women, and children under the Old Navy, Gap, Banana Republic, and Athleta brands. The company further improves the purchasing experience by bridging the digital and physical worlds with omni-channel capabilities. Gap Inc. is driven by its mission statement, “Inclusive by Design,” and takes pride in producing goods and experiences that its customers like while taking good care of its workers, the environment, and communities. Products from Gap Inc. can be bought anywhere in the globe in company-run stores, franchise stores, and online retailers. Net sales for the fiscal year 2022 were $15.6 billion.
